Help Centre
Step-by-step guidance for finding, submitting, booking, approving and managing everything through The Whereabouts.
Advertising guide: booking, payment and artwork
Book a magazine or website position, pay, upload the correct artwork and track approval.
Read guide →Automatic expiry for jobs, property and events
Set closing dates so old vacancies, property adverts and completed events leave public results automatically.
Read guide →Book magazine advertising
Choose an issue and exact advert size, pay online and submit artwork through the portal.
Read guide →Complete guide to publishing on The Whereabouts
Start here to choose the correct public listing, shop, restaurant, event, vacancy, property or advertising workflow.
Read guide →Connect an existing WooCommerce or Shopify store
Import selected products while The Whereabouts remains the payment and commission record.
Read guide →Create your account and sign in
Use email, Google or Facebook to create an account and open My Whereabouts.
Read guide →Event guide: tickets, QR codes and door scanner
Publish an event, sell ticket types and check guests in once at the venue.
Read guide →Find businesses, maps and saved places
Use search suggestions, listing filters and map views to find local services quickly.
Read guide →Manage a school profile and achievements
Verified school representatives can maintain the school profile and submit connected content.
Read guide →Manage magazine coupons and monthly cutoffs
Use WooCommerce coupons without weakening the strict issue deadline.
Read guide →Plan a magazine issue without missing content
Use the issue planner to allocate editorial pages, adverts and bottom strips before publication.
Read guide →Publish events and sell tickets
Create an event listing, configure tickets and prepare the check-in team.
Read guide →Restaurant guide: menu and online orders
Create menu sections, products and options, then receive and manage collection or delivery orders.
Read guide →Review and approve an advert design
Keep design proofs, corrections and revision counts in one controlled workflow.
Read guide →Review community and school submissions
Verify authority, consent, content quality and expiry before publishing.
Read guide →Seller guide: products, orders, delivery and payouts
A complete seller launch checklist for store setup, products, fulfilment, customer orders and South African bank details.
Read guide →Set up a restaurant menu and ordering
Manage menu items, service hours and food orders from the seller dashboard.
Read guide →Set up accommodation and bookings
Connect a public stay profile to bookable rooms, policies, deposits and calendars.
Read guide →Submit achievements, recipes, stories and celebrations
Share local content through a consent-controlled editorial workflow.
Read guide →Submit or claim a local listing
Create a clear business profile or claim an existing listing without duplicate entries.
Read guide →Subscribe to the monthly magazine
Choose email, WhatsApp or both and manage each permission separately.
Read guide →Understand notifications and workflow statuses
Use the portal as the source of truth instead of WhatsApp or manual email conversations.
Read guide →